What is your exchange policy? (21 Day Real World Exchange)

Seymour Duncan offers our 21 Day Real World Exchange Policy on all new pickups purchased from Authorized Seymour Duncan dealers in the U.S.  If for any reason you're not satisfied with the pickup's sound or construction, return it and your receipt to your dealer, or direct to the factory within 21 days for exchange with another pickups of equal or lesser value. If you want to exchange the pickups directly with us, please email returns@seymourduncan.com, or call (805) 716-6747 between 8-5 Monday-Friday (Pacific Time) to receive a Return Authorization (RMA) number.

 

 

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