We have many useful tools to help you:
For pickup recommendations, visit our Pickup Finder.
We've got a lot of different Wiring Diagrams.
For tech tips and troubleshooting, check out our Knowledge Base, or Blog.
If you need assistance with your purchase or product, you can reach us at the following:
For help with your web order or for product recommendations: generalproductinfo@seymourduncan.com
For technical support with wiring: support@seymourduncan.com
For inquiries concerning Custom Shop pickups and services: customshop@seymourduncan.com
For warranty returns and 21 day exchanges: returns@seymourduncan.com
If you are an endorsed Seymour Duncan artist, or would like to join the family: artistrelations@seymourduncan.com
For Dealers, Distributors and Manufacturers, only:
Domestic dealer sales orders and inquiries: sales@seymourduncan.com
International Dealer or Distribution questions: sales@seymourduncan.com
OEM accounts or inquiries: oemsales@seymourduncan.com
General Contact Information:
Seymour Duncan
5427 Hollister Avenue
Santa Barbara, CA 93111-2345, USA
Tel: (805) 964-9610
Tech Support Hotline: (805) 716-6747
Hours: M-F 8:00-5:00 PST
Our offices are closed on weekends and most major holidays.